Terms & Conditions

General terms and conditions (GTC) for the anansekulturhaus online shop

1. Scope of application

For orders via the anansekulturhaus online shop, proprietor: Felix Adumatta Donkor, Emdener Str. 41, 10551 Berlin – hereinafter “anansekulturhaus” or “we” – the following general terms and conditions (GTC) apply. General terms and conditions of the customer shall not apply, even if we do not explicitly object to them.

2. Conclusion of contract

2.1. The presentation of products in the online shop does not represent a binding offer for the conclusion of a purchase agreement.
2.2. Before placing an order, the customer must register in the online shop, and shall, disclose at least the following:

- Last name, first name
- Sex
- Date of birth
- Valid address
- Country of origin
- Email address

Additionally, a password shall be created and entered (delivery address, phone number, etc.).

2.3. The purchase agreement is activated when the customer places an order by clicking the “Order” or “Buy now” button and the anansekulturhaus subsequently accepts the order.

2.4. After receipt of the order we send a confirmation of receipt by email to the email address given by the customer. This confirmation does not stand for a binding acceptance of the customer’s offer. The acceptance takes place by delivering the goods to the customer.

2.5. We are entitled to refuse the acceptance of an order without giving reasons.

3. Prices and shipping costs

3.1. All prices are quoted before value added tax and shipping costs.

3.2. Shipping costs vary depending on kind, size and weight of the goods to be sent. Prior to the binding order, shipping costs are listed separately in the shopping cart.

4. Delivery

4.1. We are entitled to execute partial deliveries of products included in the same order. Additional costs incurred as a result will be borne by us, insofar that the customer does not explicitly ask for partial deliveries.

4.2. In the event that ordered products are not available within the deadline stated on the website and/or should the agreed-on date of delivery exceed one week, the customer is entitled to cancel the contract.

4.3. In the event that a product is no longer available, we will inform the customer accordingly without delay, and reimburse any payments already made.

5. Reservation of title

5.1. The delivered products shall remain the property of anansekulturhaus until payment to the company is complete.

5.2. The customer shall carefully handle the goods that are not yet completely paid and protect them from damage.

6. Warranty

6.1 If the goods have defects and the contractual use is significantly impaired, the customer shall initially only have rights to supplementary performance. We reserve the right to remove the defect at our discretion either by delivery of a product free from defects or by improvement of already delivered goods.

6.2. After an unsuccessful second attempt, at the earliest, the improvement will be regarded as having failed. Then the customer may reduce the purchase price or rescind the contract.

6.3. The pictures that are used to describe the products in the online shop are examples. They do not realistically represent the product by any means but serve only for the purpose of illustrative. Depending on the screen used, in particular colors and the size may be displayed differently. The description text of the respective goods shall be relevant.

7. Rights of use

7.1. The product images in the online shop are protected by copyright. They must not be duplicated, edited or otherwise made publicly accessible on the Internet.

7.2. Works of art that have been purchased in our online shop must not be processed, modified or distorted. Copies shall only be made for private purposes, and must not be distributed.

8. Liability

anansekulturhaus shall be liable for damages – for whatever legal reason – only in case of intent or gross negligence by our employees, statutory representatives or assistants, and in the case of culpable breach of fundamental contractual obligations. In the case of culpable breach of fundamental contractual obligations the liability shall be restricted to the replacement of the typical damage that was foreseeable at the time of conclusion of the contract.

9. Amendments

We reserve the right to update these GTC with effect for the future. Amendments shall only be effective if the customer has agreed to them. For this, sending the new GTC version to the customer’s email address given to us with their registration suffices. If the customer does not object to the relevant amendments within one week, the permission is considered as granted.

10. Jurisdiction, applicable law

10.1. If the customer is a businessman, a legal entity or special fund under public law, or if their residence is outside the Federal Republic of Germany, the place of jurisdiction shall be Berlin.

10.2. The laws of the Federal Republic of Germany shall apply. The terms of the UN Sales Convention are not applicable.

(as of 28 October 2017)